Privacy Policy | Southern Nevada Leak Detection

This Privacy Policy explains how Southern Nevada Leak Detection LLC ("Southern Nevada Leak Detection," "we," "us," or "our") collects, uses, and shares information when you visit www.southernnevadaleakdetection.com (the "Site") or contact us about our services. By using the Site, you agree to the practices described here.

Information We Collect

Information you give us

When you fill out a quote or contact form, we collect your name, phone number, email address, the service you're interested in, any offer you select, and anything you write in your message. If you call, text, or email us, we keep a record of that conversation and the contact details you used.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

Your IP address, browser type, device type, and operating system
The pages you view, how long you stay, and the site or ad that referred you
Campaign details from the link you clicked, such as UTM parameters and ad click IDs
Whether you clicked to call us or submitted a form

Cookies and Similar Technologies

The Site uses cookies and browser storage for the following purposes:

Ad attribution cookies. If you arrive from an ad or tagged link, we store the campaign details in first-party cookies (kept up to 90 days for your most recent visit and up to one year for your first visit) so we know which ad led to your quote request.
Site preferences. We use your browser's local storage to remember things like whether you've closed our special offer popup or already submitted a form, so we don't keep showing it to you.
Analytics and advertising. Our analytics providers and advertising partners may set their own cookies to measure site traffic and ad performance.
Embedded maps. Our pages include an embedded map, which may set cookies from the map provider when it loads.

You can block or delete cookies in your browser settings. The Site will still work, but we won't be able to tell which ad or link brought you here.

How We Use Your Information

To respond to your quote request and schedule, perform, and follow up on service
To contact you by phone, text message, or email about your request
To measure which ads and pages bring in customers, and to improve our advertising
To understand how visitors use the Site and make it better
To detect and block spam, fraud, and abuse of our forms
To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only with service providers that help us run our business and the Site:

Customer management software: receives quote requests so we can follow up by phone, text, or email
Analytics providers: help us understand site traffic and how visitors use the Site
Advertising partners: help us measure which ads lead to quote requests
Mapping services: power the map embedded on our pages
Hosting provider: serves the Site and keeps standard server logs
Email and security providers: deliver notifications and filter spam form submissions

When you submit a form, we may send an advertising partner a hashed (scrambled) version of your email address and phone number, along with your IP address and browser details, so it can match the request to an ad you may have seen. The hash cannot be reversed to read your contact details.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

Text Messages

If you give us your phone number, we may text you about your quote or service appointment. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not share or sell your mobile number or text messaging consent to third parties for their own marketing purposes.

Third-Party Tracking and Do Not Track

Our analytics providers and advertising partners may collect information about your online activity over time and across different websites, including this one. Our Site does not currently respond to browser "Do Not Track" signals. You can limit ad tracking by blocking third-party cookies in your browser or adjusting the ad settings in your online accounts.

How Long We Keep Information

We keep quote requests and customer records for as long as we need them to provide service, honor warranties, keep business and tax records, and resolve disputes. Analytics data is kept according to each provider's retention settings.

Your Choices and Rights

You can ask us to see, correct, or delete the personal information we have about you, or to stop contacting you. Nevada residents may also submit a request directing us not to sell their personal information. We don't sell personal information, but we'll confirm and honor any such request. To make a request, contact us using the details below. We'll respond within a reasonable time and may need to verify your identity first.

Security

The Site is served over an encrypted (HTTPS) connection, and we limit access to customer information to people who need it to serve you. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children's Privacy

The Site is meant for adults and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we'll delete it.

Links to Other Sites

The Site links to other websites, such as our social media and review pages. Those sites have their own privacy practices, and we aren't responsible for them.

Changes to This Policy

We may update this policy from time to time. When we do, we'll post the new version on this page and change the "Last updated" date above. Changes take effect when posted.

Contact Us

Questions or requests about this policy can go to:

Southern Nevada Leak Detection LLC
6264 Fairwood Ave, Las Vegas, NV 89107
Phone: (725) 550-5365
Email: sales@southernnevadaleakdetection.com